Careers

  • Sales Operations Coordinator

    Position Summary:
    A multi-faceted role, the sales operations coordinator is tasked with supp...

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    PositionSales Operations Coordinator

    Job description Position Summary:
    A multi-faceted role, the sales operations coordinator is tasked with supporting & facilitating the sales fulfillment process within the Front of the House® Sales & Customer Service (SCS) department for both domestic and international sales. Utilizing SAP Business One, the sales operations coordinator will work with various department including sales & customer service, our distribution center, operations, and our outside sales team to effectively see orders through from entry to shipment.
    This role requires a team member that lives and breathes details, enjoys delving in, asks the right questions, is exploratory, analytical, and is comfortable working with a wide variety of people.
    Major Duties Include:
    • Coordinating optimal efficiency in order entry & inventory fulfillment with SCS team, Distribution Center, and Outside Sales Team
    • Accountable for order and product fulfillment via SAP One and Resolve (i.e. releasing orders to our distribution center, product reservations, allocating incoming inventory)
    • Assisting departments to resolve issues including fulfillment, shipping, shortages, and damages
    • Serving as liaison between various department within the company regarding inventory and order shipments
    • Overseeing and analyzing reporting systems to ensure efficiency and timeliness of order turnaround (e.g. open order reports, ship-to reports, order reservation reports, unapproved reports, etc.)
    • Assisting with the updates and implementations of reporting systems for order fulfillment.
    • Providing support to SCS team as it relates to inventory and fulfillment, including ETAs and product arrivals
    • Accountable for being the internal liaison between our sales teams and our West coast distribution center
    • Working with the respective sales & customer service team members to coordinate the setup of new items and products in our system and with our business partners

    Working hours

  • Office Maintenance Associate

    Position Summary:
    The Office Maintenance Associate is part of the Administration and Facili...

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    PositionOffice Maintenance Associate

    Job description Position Summary:
    The Office Maintenance Associate is part of the Administration and Facilities team. They follow a daily, weekly, and monthly schedule of responsibilities to ensure the building is maintained, organized and clean. Candidates must have and maintain a valid Florida driver’s license. Being bilingual - English and Spanish preferred but not required. Work schedule not flexible: 7:00 Am – 4:00 PM
    Major Duties Include:
    • Keeps entryways, hallways, and grounds neat and free of debris.
    • Sweeps and mops interior floors
    • Empties receptacles throughout building (dispose of trash and change bags)
    • Maintains and cleans all bathroom toilets, sinks, and floors by scrubbing with cleaning solution and water
    • Refills bathroom supplies including tissue paper, paper towels, soap, shampoo, and body wash
    • Disinfects desks, doorknobs, door handles, and telephones throughout the office building
    • Maintains and cleans all appliances including refrigerators, coffee machines, microwaves, toasters, and drinking fountains.
    • Refills paper towels, toilet paper, soap, utensils, disposable plates and other items in the kitchens
    • Maintains and cleans lunchroom, kitchens, elevator, showroom, meeting areas, and offices
    • Maintains all areas by cleaning and dusting all fixtures inside and outside
    • Cleans and wipes all glass doors and windows
    • Spot cleans and wipes all walls, cabinets, and door frames to remove stains
    • Polishes furniture with mineral oil or pledge
    • Maintains the organization of storage space and utility closet
    • Reports low inventory from utility storage supplies, kitchen supplies, and bathroom supplies to Workspace Supervisor.
    • Reports maintenance or safety needs to Workspace Supervisor (non-working lights, A/C, leaking faucets, etc.
    • Maintains and waters exterior and interior plants.
    • Makes coffee every morning
    • Makes and serves daily afternoon “cafésito” espresso Cuban coffee
    • Completes errand runs using company vehicle as needed which includes:
     Weekly Publix trip to refill milk, creamer and fruits for the office
     Biweekly Costco trip to refill supplies as needed for main office and Distribution Center warehouse

    Working hours

  • Sales & Customer Support Associate

    Position Summary: A versatile and multi-faceted role, the sales & customer service support associ...

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    PositionSales & Customer Support Associate

    Job description Position Summary: A versatile and multi-faceted role, the sales & customer service support associate is an entry-level role and the perfect first step to team members looking to advance within the department company.
    Major Duties Include:
    • Assisting with order entry - sample fulfillment via SAP Business One, as needed
    • Filtering phone calls from the general queue, providing excellent customer service and information
    • Assisting with sales lead inquiries, responding and connecting with the respective sales rep/ OST (outside sales team)
    • Providing support to our outside sales team and Front of the House® sales rep via phone and email
    • Assisting and guiding end-users and business partners through our showroom and our wide array of tabletop solutions
    • Helping with special projects, such as mailings and customer service campaigns
    • Assisting customers via our LiveChat feature on frontofthehouse.com in a thorough and informative manner
    Computer Skills:
    • Proficient in Outlook, Word, and Excel - Strong Excel skills are requirement
    • SAP Business One - past experience is a plus!

    Working hours

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THE WAY WE ARE

We go out of our way to help team members in all the departments of our company do the best job they can.

We treat each other with respect; knowing that doing the best job possible, and being our most effective selves is what we all want.

We are all committed to excellence, and we take pride in knowing that every thing we do makes THE difference.

We don’t gossip or listen to gossip. If a team member is having an issue, we do what we can to support them to deal with the issue directly with the other team member. If that’s not working, we speak to our supervisor to move issues forward. This is not “throwing someone under the bus,” this is all of us being committed to one another.

We work hard and we play hard. We have fun and derive satisfaction from doing a great job. We know that each and every one of us is committed to the same thing – even if our views and opinions are not the same.

We support each other to be the very best we can be. We are open to feedback from others and do not hesitate to give our feedback if it will make a difference.

We know that open and honest communication is not always easy, but since it’s the foundation of operating as a powerful team, we take the steps to speak up even if it’s not comfortable.

We know that the way we work affects the rest of the team. Because we know that, we are vigilant with accountability and follow up. When we are being ineffective, we ask for support.

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Offices

FOH® Inc.’s headquarters in the MiMo District of Miami, FL are a state-of-the-art Playground for our extensive, and impressive customer list of chefs and hospitality industry players, as well as for our talented Team Members. Fully remodeled back to its historic 1950’s Miami Midcentury glamor, FOH® has created an environment that echoes its own buzzing corporate culture.

Our 23,000 sqft office features 4 conference spaces, a dedicated classroom for trainings and presentations geared towards bettering the business and our Team Members’ professional and personal growth.

There’s also a 2,400 sqft product showroom, a photo/video studio, game room, relaxation stations, a fitness center and yoga studio, and of course; a professional gourmet kitchen that hosts product tests and demonstrations by influential Chefs from around the neighborhood, the country, and the world.

“We are so proud to call Miami home,” says CEO, Simone Mayer, “and our MiMo home reflects our commitment and dedication to the continued growth and success of our business, our customers’ businesses, and our amazing Team Members.”

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Culture

FOH® Inc.’s headquarters in the MiMo District of Miami, FL are a state-of-the-art Playground for our extensive, and impressive customer list of chefs and hospitality industry players, as well as for our talented Team Members. Fully remodeled back to its historic 1950’s Miami Midcentury glamor, FOH® has created an environment that echoes its own buzzing corporate culture.

Our 23,000 sqft office features 4 conference spaces, a dedicated classroom for trainings and presentations geared towards bettering the business and our Team Members’ professional and personal growth.

There’s also a 2,400 sqft product showroom, a photo/video studio, game room, relaxation stations, a fitness center and yoga studio, and of course; a professional gourmet kitchen that hosts product tests and demonstrations by influential Chefs from around the neighborhood, the country, and the world.

“We are so proud to call Miami home,” says CEO, Simone Mayer, “and our MiMo home reflects our commitment and dedication to the continued growth and success of our business, our customers’ businesses, and our amazing Team Members.”

Read More