Careers

  • Sales & Customer Support Associate

    Position Summary: A versatile and multi-faceted role, the sales & customer service support associ...

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    PositionSales & Customer Support Associate

    Job description Position Summary: A versatile and multi-faceted role, the sales & customer service support associate is an entry-level role and the perfect first step to team members looking to advance within the department company. This role will be tasked with providing great service to our business partners, both via phone and our livechat feature, and will be the internal support for the department. Among their responsibilities, the sales & customer service support associate will serve as support for various projects within and outside of the department, support for sample fulfillment, and for order processing.
    Experience:
    o Minimum of 2 years’ experience in an office environment or related experience
    o Minimum of 2 years in B2B sales or customer service role with experience servicing customers internationally with an emphasis on data entry and account administration.
    Skills Needed for Success:
    o Organized, action & extremely detail oriented
    o Basic Microsoft Excel knowledge is required
    o Customer service and interpersonal skills
    Serious candidates would submit a detailed resume and cover letter.

    Working hours

  • End-User Sales Coordinator

    Entry Level – Full Time – Salaried
    Position Summary: The End-User Sales Coordinator i...

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    PositionEnd-User Sales Coordinator

    Job description Entry Level – Full Time – Salaried
    Position Summary: The End-User Sales Coordinator is part of the Front of the House sales team. They will work independent of the local dealer network to cultivate and maintain business relationships with the major end-users within their defined territory - targeting hotels, caterers, and restaurants in the Northeast United States. Experience: Minimum of 2-3 years of sales or field-related experience.
    Skills Needed for Success:
    • Strong sales focus mentality
    • Ability to closing deals
    • Stress and time management skills
    • Customer service and interpersonal skills
    • Communicate with excellence and clarity both verbally and in writing
    • Maintain a positive attitude and composure in stressful situations
    • Thrives in a goal-driven environment
    • Knowledge of Salesforce - preferred
    Travel Requirements: The team member must reside in their defined sales territory ( Northeast U.S.A ) .The team member frequently is required travel by air and auto to work in territory and trade shows throughout the year.

    Working hours

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THE WAY WE ARE

We go out of our way to help team members in all the departments of our company do the best job they can.

We treat each other with respect; knowing that doing the best job possible, and being our most effective selves is what we all want.

We are all committed to excellence, and we take pride in knowing that every thing we do makes THE difference.

We don’t gossip or listen to gossip. If a team member is having an issue, we do what we can to support them to deal with the issue directly with the other team member. If that’s not working, we speak to our supervisor to move issues forward. This is not “throwing someone under the bus,” this is all of us being committed to one another.

We work hard and we play hard. We have fun and derive satisfaction from doing a great job. We know that each and every one of us is committed to the same thing – even if our views and opinions are not the same.

We support each other to be the very best we can be. We are open to feedback from others and do not hesitate to give our feedback if it will make a difference.

We know that open and honest communication is not always easy, but since it’s the foundation of operating as a powerful team, we take the steps to speak up even if it’s not comfortable.

We know that the way we work affects the rest of the team. Because we know that, we are vigilant with accountability and follow up. When we are being ineffective, we ask for support.

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Offices

FOH® Inc.’s headquarters in the MiMo District of Miami, FL are a state-of-the-art Playground for our extensive, and impressive customer list of chefs and hospitality industry players, as well as for our talented Team Members. Fully remodeled back to its historic 1950’s Miami Midcentury glamor, FOH® has created an environment that echoes its own buzzing corporate culture.

Our 23,000 sqft office features 4 conference spaces, a dedicated classroom for trainings and presentations geared towards bettering the business and our Team Members’ professional and personal growth.

There’s also a 2,400 sqft product showroom, a photo/video studio, game room, relaxation stations, a fitness center and yoga studio, and of course; a professional gourmet kitchen that hosts product tests and demonstrations by influential Chefs from around the neighborhood, the country, and the world.

“We are so proud to call Miami home,” says CEO, Simone Mayer, “and our MiMo home reflects our commitment and dedication to the continued growth and success of our business, our customers’ businesses, and our amazing Team Members.”

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Culture

FOH® Inc.’s headquarters in the MiMo District of Miami, FL are a state-of-the-art Playground for our extensive, and impressive customer list of chefs and hospitality industry players, as well as for our talented Team Members. Fully remodeled back to its historic 1950’s Miami Midcentury glamor, FOH® has created an environment that echoes its own buzzing corporate culture.

Our 23,000 sqft office features 4 conference spaces, a dedicated classroom for trainings and presentations geared towards bettering the business and our Team Members’ professional and personal growth.

There’s also a 2,400 sqft product showroom, a photo/video studio, game room, relaxation stations, a fitness center and yoga studio, and of course; a professional gourmet kitchen that hosts product tests and demonstrations by influential Chefs from around the neighborhood, the country, and the world.

“We are so proud to call Miami home,” says CEO, Simone Mayer, “and our MiMo home reflects our commitment and dedication to the continued growth and success of our business, our customers’ businesses, and our amazing Team Members.”

Read More