BOOKMARKSPROJECTS
Bookmarks Projects Login
Popular Searches
Categories
Products
 

FOH® Worldwide Privacy Policy

Last reviewed and updated: August 28, 2026

At FOH® and all its subsidiaries (FOH Europe B.V.), collectively referred to as FOH® Worldwide, we value your privacy and your confidence in us to keep the information you provide, and that we collect, safe, protected, and handled transparently.

We have written this Privacy Policy in plain language and organized it by topic so it is easy to find what matters to you. Your use of our websites and platforms indicates you agree to our collection, use, and disclosure of your information as described here. If you would like to exercise any of the rights described below, you may contact us at privacy@foh.cc at any time.

Contents

Who we are

FOH® Worldwide, and its divisions/brands, Front of the House® and room360®, is a foodservice and hospitality industry authority on tabletop and hotel lifestyle accessories. FOH® Worldwide designs and manufactures commercial-grade product solutions for customers across the industry.

For purposes of the laws described in this Policy, FOH® Worldwide is the Data Controller (GDPR) or Business (CCPA/CPRA and other U.S. state laws) responsible for your Personal Data unless stated otherwise.

Definitions

  • Personal Data: Information that identifies, relates to, describes, or could reasonably be linked with a particular person or household.
  • Sensitive Personal Data: Categories of Personal Data that receive additional protection under applicable law.
  • Data Controller / Business: The entity that determines the purposes and means of processing Personal Data.
  • Data Processor / Service Provider: A third party that processes Personal Data on behalf of, and under the instructions of, a Data Controller or Business.
  • Sale / Share: Under applicable U.S. privacy laws, disclosing Personal Data to a third party for monetary or other valuable consideration, or for cross-context behavioral advertising.
  • Cookies: Small data files your browser places on your computer or device when you visit a website.
  • IP Address: A unique string of numbers that identifies a device using the Internet Protocol.

Personal Data we collect

You do not need to provide Personal Data simply to browse our websites. To access certain features, such as creating an account or placing an order, we may ask you to provide information.

Depending on the purpose, we may process:

  • Your name, IP address, cookie and usage data, job title, company, business address, business phone, mobile phone, and email
  • What you viewed or did on our websites
  • Links to your public social media profile(s)
  • Your settings and preferences
  • Your order and customer history

We do not intentionally collect Sensitive Personal Data through our websites.

How and why we use your Personal Data

Customer support

We may record communications across channels including email, chat, and phone calls, and store the Personal Data you share to provide the service you request and to improve service quality.

User accounts

If you register on our websites, we process your Personal Data, such as your email address and password, to create and maintain your account.

Marketing

To provide offers and improve marketing efficiency, we may process your Personal Data for direct marketing, including your contact details, transaction history, and product preferences, for customer segmentation and personalization.

You may object to marketing communications at any time by contacting privacy@foh.cc or using the unsubscribe link in any marketing communication.

Marketing analytics

We use third-party service providers to analyze campaign performance and conversion rates. These providers may only use your information to perform services on our behalf.

Advertising

With your consent where required, we may display advertisements on third-party websites and platforms based on your interactions with our websites and services.

Improvement and development of our websites and services

We use third-party services to record and analyze website activity so we can improve our services, content, and user experience.

Training and evaluation of customer support staff

Calls, emails, and chat messages with customer support may be recorded and used to maintain and improve service quality.

Cookies and similar technology

Cookies are small data files your browser places on your device when you visit our websites. Cookies help your browser navigate our websites, remember your preferences, and allow us to improve our websites and services.

We use cookies to:

  • Understand how visitors interact with our content
  • Improve website functionality and performance
  • Remember user preferences
  • Identify and resolve technical issues
  • Support analytics and advertising activities

For more information, please review our Cookie Policy.

Do Not Sell or Share My Personal Information

We do not sell Personal Data for money.

Certain advertising and analytics activities may be considered “sharing” under applicable privacy laws. If applicable law provides this right, you may opt out of such activities by using available cookie preference controls or contacting us at privacy@foh.cc.

Who we share your Personal Data with

With authorized representatives

We may share contact details with authorized representatives who are required to comply with this Privacy Policy.

With service providers

We use service providers to support our business operations, including:

  • Web analytics providers
  • Content Management Systems (CMS)
  • Customer Relationship Management (CRM) platforms
  • Enterprise Resource Planning (ERP) systems
  • Email and communication platforms
  • Recruiting and hiring platforms

These providers are only permitted to process Personal Data on our behalf and for authorized business purposes.

International data transfers

FOH® Worldwide operates across multiple countries, including the United States and the European Union. Where Personal Data is transferred internationally, FOH® Worldwide takes appropriate measures designed to protect such information in accordance with applicable privacy laws.

How long we retain your Personal Data

We retain Personal Data only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, enforce our agreements, and maintain required business records.

Your privacy rights under GDPR (EU/UK/EEA)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you may have the right to:

  • Access your Personal Data
  • Correct inaccurate Personal Data
  • Request deletion of Personal Data
  • Restrict processing
  • Receive a portable copy of your Personal Data
  • Object to certain processing activities
  • Withdraw consent where processing relies on consent
  • Lodge a complaint with a supervisory authority

To exercise these rights, contact privacy@foh.cc.

For more information about GDPR, visit the European Commission website.

Your privacy rights under U.S. state privacy laws

Residents of states with applicable privacy laws may have rights that include:

  • Accessing Personal Data we maintain about them
  • Correcting inaccurate Personal Data
  • Requesting deletion of Personal Data
  • Opting out of certain advertising and profiling activities
  • Receiving a copy of Personal Data
  • Not being discriminated against for exercising privacy rights

To exercise these rights, contact privacy@foh.cc.

California-specific disclosures (CCPA/CPRA)

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

These rights may include:

  • Knowing what Personal Data we collect and how we use it
  • Requesting access to Personal Data
  • Requesting correction of inaccurate Personal Data
  • Requesting deletion of Personal Data
  • Opting out of the sale or sharing of Personal Data where applicable
  • Not being discriminated against for exercising protected privacy rights

You may exercise these rights by contacting privacy@foh.cc.

Children's privacy

Our websites and services are not directed to children, and we do not knowingly collect Personal Data from children under the age of 13 or the applicable age of consent in their jurisdiction.

If you believe a child has provided us with Personal Data, please contact privacy@foh.cc.

How we protect your Personal Data

The security of Personal Data is important to us. While no method of electronic transmission or storage is completely secure, we employ commercially reasonable administrative, technical, and physical safeguards designed to protect your information.

Data breach notification

In the event of a security incident affecting Personal Data, we will notify affected individuals and applicable regulators as required by applicable law.

Our websites may contain links to third-party websites not operated by FOH® Worldwide. We encourage you to review the privacy practices of any third-party websites you visit.

We may disclose Personal Data if required by law or in response to valid requests from public authorities, courts, regulators, or government agencies.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through our website or through other appropriate communication channels.

Contact us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

By email: privacy@foh.cc
By phone: 305.757.7940

We use cookies on this website to improve your experience, to remember log-in details and provide secure log-in, collect statistics to optimize site functionality, and deliver content tailored to your interests. Click accept to give your consent to accept cookies and go directly to the site or click on more information to see detailed descriptions of the types of cookies we store. Click here to learn about cookie settings.

Review Our Cookie PolicyAccept